Hotel General Manager

Bucharest - Romania

Hotel Rebranding & Cost Reduction – Led a full rebranding, reducing cost ratio by 32% and decreasing employee turnover by 40%.

Refurbishment & Guest Experience – Managed a phased renovation, upgrading rooms, conference halls, and ballrooms, and launching two new F&B outlets.

Operational Efficiency & Digital Transformation – Implemented a new Hotel Management System (PMS, POS, ERP), achieving a 90% Revinate efficiency score.

Revenue Growth & Events – Established a social event management section, generating over €1 million in sales turnover.

E-commerce & Online Revenue Boost – Integrated PMS with GDS, IDS, and OTAs, increasing online bookings by 128% and improving the GSS score from 3.5 (2021) to 4.6 (2024).

🔗grandhotelbucharest.com

Director Of Operations

Al Emadi Enterprises Doha-Qatar

Operational Excellence & Launch Success – Established all operational standards, services, and workflows for Al Emadi Enterprises' hospitality projects, ensuring a seamless and efficient launch.

Cost Optimisation & Vendor Management – Secured subcontracted services (laundry, catering, cleaning) through strategic negotiation, achieving 34% cost savings during high-demand periods.

Sustainable Employment Strategy – Developed a flexible workforce model integrating part-time, full-time, and intern roles, reducing overhead costs by 42%.

🔗alhazm.com

Pre-Opening General Manager,

Accra- Ghana

Hotel Pre-Opening & Project Management – Developed and executed a critical path plan, ensuring the hotel opened on schedule and within budget.

Operational Setup & Procurement – Designed and implemented all hotel operations, managing SOE and FF&E procurement efficiently and cost-effectively.

Infrastructure & IT Systems – Established the hotel’s operational infrastructure, IT, and MIS systems, integrating robust control measures.

Financial & Workforce Planning – Developed a pre-opening budget, staffing guide, and commercial strategy, ensuring financial stability from day one.

🔗marriott.com

Cluster Hotel General Manager

Dubai- UAE

Revenue Growth & Contract Negotiation – Secured a high-value tour series contract, generating an additional $5 million in revenue across three properties.

Cost Reduction & Efficiency – Implemented cost-cutting and productivity improvements, reducing group expenses by 48%.

Organisational Restructuring – Optimised the hotel organisation structure, streamlining operations and lowering overhead costs by 35%.

Procurement & Financial Optimisation – Centralised purchasing, renegotiated supplier contracts, cutting operational costs by 28%, achieving breakeven GOP in six months and 58% GOP in Q1 2019.

🔗marriott.com

HOTEL GENERAL MANAGER

Dubai - UAE

Hotel Transformation & Upgrade – Converted a 78-unit stagnant hotel apartment into a licensed four-star hotel with 132 rooms, maintaining continuous operations.

Revenue Growth & Expansion – Increased business revenue by 40% through strategic room restructuring and the addition of rentable spaces and F&B outlets.

Cost Optimisation & Efficiency – Implemented cost-cutting strategies, reducing company expenses by 28% through staff restructuring and job combination initiatives.

Long-Term Revenue Security – Secured an advance purchase contract with an international tour operator, guaranteeing AED 2 million in annual revenue.

Hotel General Manager

Dubai-UAE

Rapid Property Refurbishment & Revenue Growth – Completed a full refurbishment in six months, doubling annual revenue to AED 1.5 million, including the launch of two new F&B outlets.

Digital Marketing & Online Revenue Boost – Increased online revenue contribution to 35% of total business through strategic digital marketing initiatives.

Market Leadership & ADR Growth – Achieved the highest ADR of AED 580 among competitors, securing a #2 ranking in the Revenue Generation Index (RGI)

High-Value Contract Acquisition – Secured a lucrative Dubai Racing contract for two years by introducing an outside catering service, significantly increasing revenue and yield.

VP Sales & Revenue Management

Dubai -UAE

Corporate Sales Growth – Increased corporate sales by 60%, generating $4 million in annual revenue.

E-Commerce Expansion & Online Revenue – Launched the company’s first 360-degree e-commerce department, driving $1.2 million in online business within the first year.

Multi-Property Revenue & Sales Management – Oversaw revenue and sales operations across 40+ hotels, optimising performance and profitability across a diverse portfolio.

Regional Director of Revenue management

Dubai - UAE

Revenue Growth & Profitability – Exceeded annual revenue targets by 15%, leading to a 10% increase in overall hotel profitability.

ADR & Occupancy Optimisation – Increased ADR by 8% and occupancy by 5% through a dynamic pricing strategy.

Yield Management Success – Implemented a yield management system, driving a 12% revenue increase and a 7% improvement in TREVPAR.

Sales Strategy & Group Bookings – Developed a new sales strategy, boosting group bookings by 20% and corporate sales by 15%, adding $500,000 in revenue.

Leadership & Team Development – Led and mentored a team of 8 revenue management professionals, consistently exceeding performance goals while maintaining high morale and low turnover.

Cluster Revenue Manager

Muscat - Oman

Revenue Growth & Portfolio Optimisation – Increased cluster revenue by 12% by implementing a standardised revenue management system across Muscat and Salalah.

RevPAR & Occupancy Enhancement – Improved RevPAR by 4% through pricing optimisation and occupancy maximisation strategies.

Sales & Group Booking Strategy – Implemented a new sales approach, refining group booking pricing and lead management, driving a 20% increase in group revenue within one year.

Occupancy & Distribution Expansion – Increased occupancy rates by 25% by optimising online distribution channels and forming strategic partnerships.

Training & Talent Development – Designed and launched a custom training programme for the revenue management team, improving performance and employee retention